How To Talk To Someone At Kenya Airways

Kenya Airways has a vast fleet size in terms of its operational capabilities. Also, being one of the top most airlines in the Caribbean market, it has managed to maintain its standards right from the inception. Keeping all of that in mind it has also got to offer some of the best or top-notch services to all of its dedicated customers.

How Do I Contact Kenya Airways In South Africa

Keeping that in mind we have come up with this tutorial where one can connect with the best resources or officials of Kenya airlines and get immediate solution for the issue and query that they may have. All they need to do is move down the tutorial and follow the subsequent section of the tutorial as mentioned below. Feel free to avail such type of services all through the day and all through the year without any hassles or second thought. Choose a mode wisely which suits all of your needs and requirements.

Different ways to connect with Kenya Airways

Kenya Airways Customer Service

One of the easiest ways to connect with Kenya Airways is through its customer service team. They are available all through the day and all through the year. Customers can use this service to solve any of the query that may be in regards to the airlines.

• This could be like booking related, cancellation related, reschedule or availing of any of the additional services that may be in respect to the airlines.
• Customers can simply do is dial the toll-free phone number 1 (866) 536-9224 and wait for the agents to connect.
• Once connected then one stop solution would be offered to the agents in response to the query that they may have with regards to the airlines.

1. Reservations/Fares/Groups. Telephone. +27 (0)10 205 0000. Work
2. Airport Ticketing Office. Telephone. +27 (0)11 571 8832. Fax. +27 (0)11 571 8816. Email Address.
   Email Address
   jnbres@kenya-airways.com
   jnbgroups@kenya-airways.com
   Website
   www.kenya-airways.com
3. Baggage Enquiries. Telephone. +27 (0)11 390 8559/67. Fax. 
4. Customer Relations South Africa. Telephone. +27 (0)11 571 8844. Fax. +27 (0)11 571 8801

Kenya Airways Live Person

• There are various ways through which customers can get in touch with a live person at Kenya Airways. We will try and get a brief understanding of each of the ways through means of this tutorial.
• Customers can avail support services from live person through either chat support, or email support, or by directly dialing the toll-free phone number.
• It totally depends upon ease and convenience of the customers as to which mode suits the best for query resolution that may be in regards to the airlines.

Kenya Airways Live Chat

• Lastly, in order to get in touch with the officials of the airlines, customers can also avail live chat from the official website of the airlines.
• Customers simply need to do is open the official website and then from there directly navigate to Contact Us section.
• From there move onto the bottom left corner and click on the chat icon from there.
• Once clicked then put in your name and email address and then click on Proceed.
• Doing which the customers can wait for the agents to connect and once connected then they can ask for the query that they may have with regards to the airlines, basis of which a ticket would be raised.
• Immediate action would then be taken and then the ticket would be closed on immediate basis once the solution has been offered.

Reach out to our contact centre on Tel: +254 20 327 4747 Mobile: +254 711 024 747 Whatsapp: +254 705 47 47 47 or on email at Customer.Relations@kenya-airways.com.

Does Kenya require PCR test?

If one is vaccinated against COVID-19, does he/she need a test before travel? – Answer: Yes, in Kenya all passengers must have a negative COVID-19 PCR test certificate and presented to Kenya port health authorities within 96 hours after sample collection.